Working with people requires responsibility.

Our professional approach places emphasis on ethics, duty of care, confidentiality, evidence-based practice, privacy, continuing professional development and appropriate referral. These principles guide how assessment, counselling and professional services are delivered.

The short answer

Standards are worth publishing only if somebody can hold you to them, so these are written as commitments rather than aspirations. Confidentiality has stated limits and you are told them before you begin. Assessment is administered by people qualified for it. Interpretations do not travel further than the evidence. Where a need exceeds what we can properly do, we say so and refer. And we keep learning, because the field does not stand still.

What people ask about this
When will you tell me the limits of what stays confidential?
Confidentiality limits stated before you begin, not after.
Who is allowed to administer a restricted instrument here?
Restricted instruments administered only by qualified people.
What happens if what I need is outside what you do?
Referral where a need exceeds our scope.
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